Solid communication plays a vital role throughout a patient’s entire healthcare experience, and a large portion of the accountability for good communication lies with the nursing staff, given the constant contact they have with patients and families.

But effective communication extends beyond nurse-patient interactions and involves the entire patient care team. Communication contributes significantly to how patients evaluate their satisfaction with the care they receive.

This paper discusses the following:

• The benefits of good communication
• Key communication skills for care team providers

Discover key communication skills for care team providers.